Privacy Policy
Effective Date: March 27, 2025
Welcome to Z&H Plumbing! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zhplumbing.com and use our services. This policy complies with the California Consumer Privacy Act (CCPA) and other applicable laws.

1. Information We Collect
We collect personal information that you voluntarily provide to us when you fill out a form on our website to request our services. This may include:

• Personal Identifiers: Name, email address, phone number, and mailing address.

• Other Information: Any additional details you provide in the form, such as your preferences or comments related to our services.

We may also collect non-personal information automatically, such as:

• Usage Data: IP address, browser type, pages visited, and time spent on our site.

• Cookies: We use cookies to enhance your experience. You can manage cookie preferences through your browser settings.
   

2. How We Use Your Information
We use the information we collect to:

• Provide and improve our services.

• Respond to your inquiries or requests.

• Communicate with you about updates, promotions, or service-related matters (you may opt out of marketing communications).

• Comply with legal obligations.
   

3. How We Share Your Information
We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who assist us in operating our website or delivering our services (e.g., hosting providers, email services), under strict confidentiality agreements.

• Legal Requirements: If required by law, such as to comply with a subpoena or government request.
   

4. Your Rights Under the CCPA
If you are a California resident, you have the following rights under the CCPA:

• Right to Know: You can request details about the personal information we collect, use, or disclose about you.

• Right to Delete: You can request that we delete your personal information, subject to certain exceptions.

• Right to Opt-Out: We do not sell your personal information, but if this changes, you will have the right to opt out.

• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise these rights, please contact us at zhplumbing@gmail.com or 855-500-7473. We will verify your identity before processing your request and respond within 45 days.

5. How We Protect Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no online system is 100% secure, and we cannot guarantee absolute security.

6. Retention of Your Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

8. Children’s Privacy
Our services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date.” We encourage you to review it periodically.

10. Contact Us
If you have questions or concerns about this Privacy Policy or our practices, please contact us at:

• Email: zhplumbing@gmail.com

• Phone: 855-500-7473